Terms of Service

Zhengzhou Tuke Furnace Co., Ltd. – Terms of Service

1. Acceptance of Terms

By accessing or using https://www.tubefurnacecn.com/ (“Website”), you agree to comply with these Terms of Service (“Terms”) and our Privacy Policy. If you disagree with any provision, refrain from using the Website.

2. Website Use & Restrictions

2.1 Permitted Use

• Browse product catalogs (e.g., vacuum furnaces, CVD systems)
• Submit technical inquiries via contact forms
• Download industrial equipment specifications
• Engage in business communication via email/online messaging

2.2 Prohibited Actions

• Unauthorized scraping of product data or technical documents
• Submitting false equipment specifications or project requirements
• Misusing communication tools for spam/unsolicited marketing
• Attempting to access non-public technical parameters

3. User Obligations

• Accuracy: Provide truthful industrial context (e.g., metallurgy process requirements)
• Compliance: Adhere to export controls for dual-use furnace systems
• Security: Report vulnerabilities in online forms promptly

4. Intellectual Property

• All content (product images, technical diagrams, application notes) remains property of Tuke Furnace
• Limited license granted for industrial equipment evaluation purposes only
• Commercial reproduction requires written authorization

5. Communication Standards

• Online messages/emails may be retained for ISO 9001 documentation
• Technical support responses assume confidentiality for proprietary processes
• Marketing communications follow strict “opt-in” protocols

6. Limitation of Liability

• No warranty for website availability (24/7 operation not guaranteed)
• Responsibility limited to intentional misconduct or gross negligence
• Excludes liability for indirect damages (e.g., production delays from equipment selection)

7. Termination

• Access may be suspended for:
  • Violation of communication ethics (e.g., abusive messages)
  • Misrepresentation of industrial capabilities
• Notice period: 7 days for corrective action

8. Privacy Policy Integration

• Data processing aligns with Privacy Policy, including:
  • Purpose limitation (inquiry response/technical support)
  • Data minimization for B2B context
  • Cross-border transfer compliance (EU-China agreements)

9. Governing Law & Disputes

• Governed by laws of People’s Republic of China
• Exclusive jurisdiction: Zhengzhou Intermediate People’s Court
• Mediation preferred before legal action for industrial equipment disputes

10. Modifications

• Terms updated periodically to reflect:
  • New product lines (e.g., advanced PECVD systems)
  • Regulatory changes in aerospace/semiconductor sectors
• Revised terms effective 7 days after posting

11. Contact

Zhengzhou Tuke Furnace Co., Ltd.
Address: Science Avenue, High tech Zone, Zhengzhou City, Henan Province, China
Email: info@tubefurnacecn.com
Phone: [Insert Contact Number]